At Martin-Kaye "quality" isn't a word we use lightly. We believe it stands for the very standards of service, consistently applied, combined with the highest levels of skill. And, most important it is an ongoing process. Our quest for quality means we continually refine and improve our services based on our clients feedback and our own research into cutting edge service delivery - particularly in the area of IT.

To date, our approach has seen us rank in the top 25 legal firms in the whole of the West Midlands including Birmingham by the Legal 500, the leading legal services directory. It has also resulted in us gaining Investors in People Accreditation together with Lexcel, the Law Society's own quality mark awarded to those firms who demonstrate outstanding standards in client care, practice management and case management.

Added to this, in 2005, we were delighted to have won the Chamber of Commerce Business of the Year Award for Technology & Innovation.

Of course although formal public recognition is rewarding ultimately our benchmark for quality is always what our clients say and the benefits experienced by them.