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Accidents in public areas

Anyone who is responsible for running, managing or maintaining a public area such as a shop or a supermarket, hospital, school, sports facility, office, public building, playground or park, has a legal obligation to ensure that visitors will be reasonably safe in using their premises.

Accidents can occur as a result of slipping on a spillage, tripping over an object or something falling on to you. If you have sustained an injury as a result of a defect on a pavement or highway, the local council may have breached its obligation to you under the Highways Act 1980. You may have tripped over a raised paving slab, stepped into a pothole or fallen because there was a missing drain cover.

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For more information please call 0800 975 6066 or email claims@martinkaye.co.uk.

Accidents in Public Places FAQs

If you are considering making an Accident in Public Place claim, you may have questions about the process, liability, compensation and time limits. Our frequently asked questions below provide general guidance on how Public Liability claims work in the UK. 

Can i claim for an accident in a public place?

Yes, you may be able to make a claim if you have ben injured in a public place due to someone else’s negligence. This could include slips, trips, or falls caused by hazards such as wet floors, uneven surfaces or poor maintanence. 

Responsibility for an accident in a public place usually lies with the organisation or authority responsible for maintaining the area. This could be local council, a business owner, or a property manager. Determining liability depends on who had control over the location and whether they took reasonable steps to keep it safe. 

If you are involved in an accident in a public place, you should:

  • Seek medical attention for your injuries
  • Report the incident to the relevant authority
  • Take photos of the scene and any hazards
  • Collect contact details of any witnesses
  • Keep records of your injuries and any expenses

To support a public liability claim, useful evidence may include:

  • Photographs or videos of the hazard or accident scene
  • Medical records confirming your injuries
  • Witness statements
  • Accident reports
  • Receipts or records of any financial losses

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