Comfort & expertise

Road traffic accidents

If you are unfortunate enough to be involved in a road traffic accident, be it in a car, on a motorcycle, a bicycle or as a pedestrian and it was someone else’s fault, you may have a compensation claim.

During 2021, the whiplash reform was introduced by the Government to modify the way low-value personal injury claims arising from RTAs (road traffic accidents) are managed. As a result, we will therefore consider each claim individually to be able to advise whether we can offer a no win, no fee agreement. It maybe as a result of the rule changes that individuals now have to deal with their own claims against the insurance company.

We are pleased to offer

For more information please call 0800 975 6066 or email claims@martinkaye.co.uk.

Road Traffic Accident Claims FAQs

If you are considering making a Road Traffic Accident claim, you may have questions about the claim process, compensation, and time limits. Our frequently asked questions below provide general guidance on how Road Traffic Accident claims work in the UK and what you need to do. 

Can I claim after a road traffic accident that wasn't my fault?

Yes, you may be able to make a claim if you were injured in a road traffic accident that wasn’t your fault. This can include drivers, passengers, cyclists, and pedestrians. 

If you are involved in a road traffic accident, you should:

  • Take photographs of the injury or damage caused from the accident
  • Take photographs of the location of the accident, at the time of the accident if possible
  • Gather witnesses’ contact information
  • Make sure you take down the registration number of the other parties vehicle
  • Ensure you preserve any evidence
  • Report your accident to the relevant body and/or insurance company

The time it takes to settle a road traffic accident claim can vary. Straightforward claims may be resolved within a few months, while more complex cases, especially those involving serious injuries can take longer. The duration often depends on liability, evidence and medical assessments. 

To support road traffic accident claims, useful evidence may include:

  • Photographs or video footage  of the accident scene
  • Medical records detailing your injuries
  • Witness statements
  • Police reports (if applicable)
  • Details of the other driver(s) insurance information

 

Strong evidence can help demonstrate what happened and who was responsible

You do not always need to involve the police after a road traffic accident, especially if it is minor and there are no injuries. However, you should contact the police if anyone is injured, if the other party leaves the scene or if you believe an offence has been committed. 

Due to unforeseen circumstances the Wolverhampton office will be closed on Thursday 30 October 2025 and will re-open at 9.00am on Friday 31 October 2025.  We apologise for any inconvenience caused.  For any enquiries, please contact our Telford office on 01952 272222.